Our Privacy Policies

a. Our pharmacists, using their professional judgment may disclose your protected health information to a family member, other relative, close personal friend or other person you identify as being involved in your health care. This includes allowing such persons to pick up filled prescriptions, medical supplies or medical records on your behalf.

b. We also have contracts with entities called Business Associates that perform some services for use that require access to your protected health information. Examples may include companies that route claims to your insurance company or that reconcile the payments we receive from your insurance. We require our Business Associates to safeguard any protected health information appropriately.

c. Under certain circumstances Scriptworks—A Professional Pharmacy, Inc may be required to disclose health information as required or permitted by federal or state laws. These include, but are not limited to:

i. To the Food and Drug Administration (FDA) relating to adverse events regarding drugs, foods, supplements and other health products or for post-marketing surveillance to enable product recalls, repairs or replacement.

ii. To public health or legal authorities charged with preventing or controlling disease, injury or disability.

iii. To law enforcement agencies as required by law or in response to a valid subpoena or other legal process.

iv. To health oversight agencies (e.g. licensing boards) for activities authorized by law such as audits, investigations and inspections necessary for Scriptworks—A Professional Pharmacy, Inc licensure and for monitoring of health care systems.

v. In response to a court order, administrative order, subpoena, discovery request or other lawful process by another person involved in a dispute involving a patient, but only if efforts have been made to tell the patient about the request or to obtain an order protecting the requested health information.

vi. As authorized by and as necessary to comply with laws relating to worker’s compensation or similar programs established by the law.

vii. Whenever required to do so by law.

viii. To a Coroner or Medical Examiner when necessary. Examples include: identifying a deceased person or to determine a cause of death.

ix. To Funeral Directors to carry out their duties

x. To organ procurement organizations or other entities engaged in procurement, banking or transplantation of organs for the purpose of tissue donation and transplant.

xi. To notify or assist in notifying a family member, personal representative or another person responsible for the patient’s care of the patient’s location or general condition.

xii. To a correctional institution or its agents if a patient is or becomes an inmate of such an institution when necessary for the patient’s health and safety of others.

xiii. When necessary to prevent a serious threat to the patient’s health and safety or the health and safety of the public or another person.

xiv. As required by military command authorities when the patient is a member of the armed forces and to appropriate military authority about foreign military personnel.

xv. To authorized federal officials so they may provide protection to the president, other authorized persons or foreign heads of state or to conduct special investigations.

xvi. To government authority, such as social service or protective services agency, if ScriptWorks— A Professional Pharmacy, Inc reasonably believes the patient to be a victim of abuse, neglect or domestic violence but only to the extent required by law, if the patient agrees to the disclosure or if the disclosure is allowed by law and we believe it is necessary to prevent serious harm to the patient or to someone else or the law enforcement or public official that is to receive the report represents that it is necessary and will not be used against.