Privacy Policy

Privacy Policy

Effective Date: January 27, 2026
Last Updated: January 27, 2026

1. Introduction

This Privacy Policy describes how Scriptworks—A Professional Pharmacy, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information of California residents in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This policy applies to personal information collected through our website https://scriptworksrx.com, online forms, and related digital services (collectively, the “Website”).

This policy does not apply to information protected by the Health Insurance Portability and Accountability Act (HIPAA), which is governed by our Notice of Privacy Practices.

2. Personal Information We Collect

We may collect the following categories of personal information, as defined under California law:

  • Identifiers: name, email address, IP address, online identifiers
  • Internet or network activity: browsing history, interactions with our Website
  • Geolocation data: general location derived from IP address
  • Commercial information: records of products or services requested
  • Professional information: company name or role (if voluntarily provided)
  • Inferences: preferences or interests derived from website activity

Sensitive Personal Information

We may collect limited sensitive personal information, such as:

  • Information submitted through website forms that may relate to pharmacy services

Sensitive personal information collected through the Website is used only for permitted business purposes and is not used to infer characteristics or for advertising personalization.

We do not knowingly collect personal information from children under 16.

3. Sources of Personal Information

We collect personal information from:

  • You directly (forms, emails, inquiries)
  • Automatically through cookies, pixels, and analytics tools
  • Third-party service providers (e.g., website hosting, analytics, advertising platforms)

4. How We Use Personal Information

We use personal information for the following purposes:

  • To operate, maintain, and secure our Website
  • To respond to inquiries or requests
  • To improve Website performance and functionality
  • To conduct analytics and measure marketing effectiveness
  • To communicate information about our services (where permitted by law)
  • To comply with legal and regulatory obligations

5. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers performing services on our behalf (hosting, analytics, marketing)
  • Professional advisors (legal, compliance, accounting)
  • Regulatory authorities as required by law

All service providers are contractually required to use personal information only for authorized purposes.

6. Sale or Sharing of Personal Information

We do not sell personal information for monetary consideration.

However, we may share personal information (such as online identifiers and internet activity) with advertising and analytics partners, including Google Analytics, which may be considered “sharing” for cross-context behavioral advertising under California law.

7. Your Right to Opt-Out of Sale or Sharing

California residents have the right to opt-out of the sale or sharing of personal information.

You may exercise this right by visiting:
Do Not Sell or Share My Personal Information:
https://scriptworksrx.com/privacy-preferences

You may also control certain tracking technologies through our cookie banner or browser settings.

8. Your California Privacy Rights

California residents have the right to:

  • Know what personal information we collect, use, and disclose
  • Access a copy of personal information we maintain
  • Delete personal information (subject to legal exceptions)
  • Correct inaccurate personal information
  • Opt-out of the sale or sharing of personal information
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising privacy rights

9. How to Exercise Your Rights

You may submit a privacy request by:

We will verify your request and respond within the timeframe required by California law.

10. Authorized Agents

You may designate an authorized agent to submit a request on your behalf. Proof of authorization will be required.

11. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

12. Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system can guarantee absolute security.

13. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our Website, analyze traffic, and measure advertising performance.

You may manage cookie preferences through:

  • Our cookie consent banner
  • Browser settings
  • Opt-out tools provided by advertising partners

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

15. Contact Us

Scriptworks—A Professional Pharmacy, Inc.
📍 480 North Wiget Lane, Walnut Creek, California 94598
📧 info@scriptworksrx.com